System Requirements

CPU

Microsoft Windows 98/Win2k/XP or Apple OSX with 256MB RAM.  Screen resolution of 800x600 or better and a sound card with speakers or headphones.

Media Player

Windows Media Player version 7.1+.

Web Browser

Microsoft Internet Explorer v5.5+ and higher.
Netscape version 4.71+.

Internet Connectivity

Broadband connection capable of 300Kbps download speed.

Software Downloads

The latest version of Windows Media Player can be downloaded from the link to the right.	Click here to download Windows Media Player.
The latest version of Microsoft Internet Explorer can be downloaded fro the link to the right.	Click here to download Internet Explorer.

Troubleshooting FAQ

Audio

1. If your audio volume appears to low the most likely cause is your PC volume settings.
2. Be sure to check each of the PC volume controls to address the problem.
     The volume slider on the player
     The volume control on your keyboard
     The speaker icon in the Windows taskbar (lower right).
3. If the audio is slightly out of sync with the video, restarting the stream may alleviate the issue.
4. Verify your headset/system volume is up and plug in to the headset jack and not a mic or line input (same size of jack)

Video

If your video stutters or re-buffers due to over-utilization of your CPU, try closing any background applications you may be running.

If the webcast is streaming but you cannot see the video, be certain that you have the latest media player and codecs available for your PC and operating system.  You can download the latest versions here.

If you are having issues watching the webcast and are behind a firewall, please allow extra time for the stream to start or contact your network administrator.